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Contact Massanutten Resort Customer Service

How to Reach a Person at Massanutten Resort

Verified Contact Information

Toll-Free Number:

  • 1-800-207-6277
Call Now
Send Message

Customer Service:

  • 1-540-289-4919
    Golf
  • 1-540-289-4941
    Golf
  • 1-540-289-4040
    Spa
  • 1-540-437-3340
    Waterpark
  • 1-540-289-4952
  • 1-540-289-4954
  • 1-540-437-3372
  • 1-540-289-4905

General Info:

  • 1-540-289-9441

Sales/ Reservations:

  • 1-540-434-6277
  • 1-540-289-4908
  • 1-540-289-4978
    ACTIVITIES
  • 1-540-289-5794
    DINING

Customer Service:

rentals@massresort.com
Rentals
spa@massresort.com
SPA
waterpark@massresort.com
WATERPARK
frontdesk@massresort.com

General Info:

info@massresort.com
DINING

Media:

marketing@massresort.com
Marketing Inquiries
snowinfo@massresort.com

Massanutten Resort Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Massanutten Resort Phone Number
1 (800) 207-6277
Average Calls duration
6 minutes
Most Popular Massanutten Resort Email Address
frontdesk@massresort.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Activation/ cancellation, request for information, payments and charges
View full overview

How to Contact Massanutten Resort?

The resort hotel provides several Massanutten Resort phone numbers for real-time assistance regarding urgent inquiries. For customer support, contact a dedicated manager at (800) 207-6277. If you have questions about their SPA zone, ask them at (540) 289-4040. Regarding golf, call (540) 289-4919 or (540) 289-4941. The waterpark is available at (540) 437-3340. To request general information about the resort hotel and what services it includes, dial (540) 289-9441. For sales or reservations, contact the dedicated manager at (540) 434-6277 or (540) 289-4908. Dining-related questions are accepted at (540) 289-5794.

To simplify communication and direct your message to the right department, the company provides several Massanutten Resort email addresses, each responsible for a specific type of inquiry. General customer support is provided at frontdesk@massresort.com. For rental-related inquiries, use rentals@massresort.com. If you need to connect with the SPA, use spa@massresort.com. The waterpark is available for writing at waterpark@massresort.com. Dining-related inquiries are handled at info@massresort.com. For marketing questions, contact the dedicated manager at marketing@massresort.com.

The Massanutten Resort address is 1822 Resort Drive, Massanutten, Virginia 22840, United States. This is the central hub where the hotel resort and its headquarters are located. You can use the mentioned address for driving directions, guest arrival, and front desk correspondence. If you are planning an in-person meeting with the company’s staff, confirm the exact day and time of your arrival.

Massanutten Resort hours when the front desk is open are 24/7. Regarding the department hours, such as the waterpark, spa, ski area, rentals, and activities, they may vary by season and day of the week. So, it’s better to contact the hotel resort by phone and clarify the schedule before visiting.

The Massanutten Resort customer service team is available online through the resort’s contact pages and department-specific email addresses. In the top menu, choose the direction you are interested in and go to its page. There, you can click on the telephone number for real-time assistance or the email hyperlink for written communication. The Massanutten Resort website also provides social media icons in the bottom menu. Click on one of them to go to the appropriate platform and send a message to the dedicated manager through the built-in Messenger.

PissedConsumer Club

Contact Information

Massanutten Resort Website:

Massanutten Resort Help Center:

Corporate Office Address:

Massanutten Resort
1822 Resort Drive
Massanutten, Virginia 22840
United States

Why Customers Call Massanutten Resort?

Top Reasons of Customers Calls

  • Payments and Charges 30%
  • Customer Inquiries & Issues 30%
  • Activation/ Cancellation 10%
  • Shipping and Delivery 10%
  • Employment 10%
  • Request for Information 10%

Payments and Charges

30%
  • "Pay my bill"
  • "Still being charged for my timeshare that i canceled through certified mail within the week period and the charge is way before i even was suppose to be charged. I want to make sure we are clear that i have canceled my timeshare legally within the ti"
  • "Payment"

Customer Inquiries & Issues

30%
  • "Check it date"
  • "sick leave"
  • "My timeshare week"

Activation/ Cancellation

10%
  • "Cancellation skiing tickets"

Shipping and Delivery

10%
  • "Where is my refund"

Employment

10%
  • "Pay off"

Request for Information

10%
  • "Need to speak to someone."

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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